Customer satisfaction and quality control are dynamically linked. As quality rises or falls, customer satisfaction usually follows. But, when it comes to clients with whom you have continuing business, the opposite can also be true. … about 3 Must-haves: Quality Control, Customer Satisfaction, and Reputation
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5 Ways to Get Proactive About Lessons Learned at the End of the Project
When you don't harness the knowledge gained from construction projects, you miss out on important insights related to project success. But perhaps more damaging, you miss out on insights that you can use to drastically … about 5 Ways to Get Proactive About Lessons Learned at the End of the Project
3 Cost Control Jobs Gone Wrong
Telling your boss that your project has gone over budget is a nightmare. How about telling your boss that you’re 1990% over budget? That’s one job we are not envious of. Unfortunately, this is something … about 3 Cost Control Jobs Gone Wrong
Millennials, Meet Your Future
Mobile technology, site-monitoring drones, safety vests that sniff toxins, emergency global team meetings in the Cloud—construction has seized the future with both hands. The transition has not been a smooth one, however. When software began … about Millennials, Meet Your Future
Top States To Find Construction Jobs
Many industries took a hit during the recession several years ago, and construction was among the top punching bags. But as the U.S. economy has gotten back on its feet, the sector has witnessed healthy … about Top States To Find Construction Jobs
The Construction Industry’s Must-Attend Event is Groundbreak and It’s Happening in March 2017
Three years ago we had an idea to put together the first Procore user conference. Like other user conferences, it was a great way for us to enhance client relationships, stay connected to those with … about The Construction Industry’s Must-Attend Event is Groundbreak and It’s Happening in March 2017
Did You Build for You or the End User?
If you want to get really good at building, you can’t go wrong by considering the end user. For many construction firms that are involved with building design decisions, keeping this top of mind is … about Did You Build for You or the End User?
How to Implement a NPS in the Construction Industry
Business revenues coming from returning customers are very important to construction businesses. Not only is business from returning customers less expensive to acquire, but when it comes from the “right” returning customers, it is a … about How to Implement a NPS in the Construction Industry
Zero Punch List: It’s Not a Pipe Dream
Imagine a project that completes without the need for a punch list. At project completion, the owner gets a truly “finished” building with every lovely detail in its place. And what does the builder get? … about Zero Punch List: It’s Not a Pipe Dream
Protective Coatings Market To Hit $21B by 2021
Advanced coatings used to protect machinery and structures in harsh environments comprise a quickly-growing market in the Industrial, Oil & gas, Marine, Automotive, and Mining sectors.
