— 16 min read
Construction Business Development: Tracking and Winning the Right Opportunities
Last Updated Apr 28, 2025
Last Updated Apr 28, 2025

Construction business development isn’t just a response to deadlines: It’s a long-term strategy rooted in focus, visibility and timing. Delays, funding gaps and market pressure have made it harder to predict which pursuits will move forward and which will disappear after award.
At the same time, clients expect more from their GC partners: earlier involvement, deeper knowledge and the ability to add value well before a contract is signed. For firms balancing limited time and resources, the challenge is not just finding work but finding the right work and positioning for it effectively.
This article breaks down how construction firms can approach business development as an integrated strategy. From early opportunity tracking to internal coordination and go/no-go decisions, explore the tools, habits and mindsets that help teams stay focused on work where they can offer the most value and deliver strong outcomes.
Table of contents
Business development starts before the RFP.
Winning jobs rarely starts with a request for proposal. By the time a project goes to procurement, the most successful firms have already laid the groundwork: tracking capital plans, connecting with decision-makers and gaining insight into what’s coming.
Responding to RFPs will always be part of the process, but for many firms, that’s where the business development strategy begins and ends. Teams wait for solicitations to appear, then scramble to assemble proposals under pressure. It’s an approach that often leads to reactive decisions, shallow positioning and missed opportunities. The firms that consistently win work take a broader, more proactive view.
The RFP isn’t the starting line.
By the time an RFP is released, decisions are already in motion. Project scopes may be shaped, stakeholders aligned and priorities internally defined, often with input from teams who’ve been involved well before procurement begins.
Early positioning starts with research. Public-sector work offers many signals for those willing to dig into it: capital budgets, legislative funding, facilities master plans and agency priorities. Private projects are harder to track but not impossible. Staying connected to industry partners and local networks often reveals what’s coming before it’s announced.
Visibility is another factor. Clients notice who’s present in their world, not just who shows up when a project hits the street. Strategic outreach, informal check-ins and consistent follow-through build familiarity and trust. It’s rarely about a single moment; it’s about sustained presence over time.
When the RFP arrives, it should confirm a pursuit already in motion, not trigger a last-minute scramble.
Shared Responsibility Across the Firm
Business development (BD) may be led by a principal or market lead, but it’s not a solo act. Specifically in smaller or mid-sized firms, building and managing a pipeline requires collaboration across roles.
The most effective teams treat BD as a shared responsibility. Marketing tracks leads and communications. Project managers surface intel from ongoing clients. Sector leaders coordinate strategy and outreach. Behind it all, there’s often a point person keeping the process organized, but the insights and relationships come from across the firm.
That coordination matters even more as project types become more complex. A commercial opportunity might involve housing, healthcare or education components. When internal teams communicate well, they can bring the right voices to the table, offering expertise that deepens relationships and sharpens the firm’s position. It’s not about owning a client relationship; it’s about aligning as a team to serve them better.
How Construction Firms Identify Work
Finding the right opportunities starts well before a project is officially announced. For firms focused on building a strong pipeline, early visibility is one of the most valuable advantages. The earlier a team understands what's coming — who's involved, what priorities are driving it, how it's funded — the more time they have to shape a meaningful strategy and engage intentionally.
Whether pursuing public or private work, recognizing early signals is what separates reactive bidding from purposeful pursuit.
Following the Money in the Public Sector
Public-sector work tends to offer the clearest trail. Capital improvement plans, state budgets and master plans often reflect long-range investments, even before project scopes are finalized. Monitoring legislative agendas and agency spending priorities can highlight which sectors, such as behavioral health, housing or infrastructure, are likely to receive funding in the coming years.
Understanding the full cycle of funding is just as important as tracking headlines. Projects often begin as long wish lists that get narrowed during budgeting cycles. Knowing where a potential project sits in that process helps teams time their outreach more effectively. It's not just about what’s been approved; it’s about what’s gaining traction, moving through planning or tied to broader policy goals.
Higher education, healthcare and state agency work in particular tend to follow predictable processes, with documentation available for those willing to look. While navigating different procurement platforms, formats and agencies takes effort, the insight gained can put firms ahead of their competition.
Private Work Requires Relationships
Pro Tip
Keep an eye on who is consistently working together behind the scenes—repeated pairings between architects, owner's reps and consultants often indicate upcoming work and the involved parties. When teams track these patterns across different regions or sectors, they can better anticipate future opportunities and get involved before the general contractor is even being considered.
Private-sector projects don’t follow the same transparent paths. Developers may keep plans quiet until pro formas are performed, financing is confirmed or permits are in place. There’s rarely a public funding trail to follow, and most teams are invited to propose or bid not selected through an open process. That makes relationships the most reliable way to hear about work early.
Brokers, owner’s reps, architects and developers often know when a project is gaining traction. A check-in with a design partner or an architect-led walk-through on another job might surface a project still in feasibility—long before a GC is brought on. When teams maintain long-term relationships with architects, developers and client advisors, they’re more likely to be invited into the conversation when project planning begins.
Market knowledge also matters. Teams that work consistently in certain geographies or sectors have a clearer understanding of what’s happening, whether it's a site changing hands, shifting tenant needs or evolving building code requirements. Being active in the market means knowing when something is in motion and who the main players are.
Whether it’s through budget research or strategic relationships, early visibility shapes stronger pursuits. The earlier a GC is looped into project conversations, the more informed and prepared they are to support the client and the more likely they are to be considered when it’s time to build the actual project.
Strategic Pre-Positioning for Winning Work
Firms that win work consistently aren’t waiting for an RFP to get involved. By the time a project goes to procurement, they’ve already had conversations with key players, offered insight on early-stage challenges and shown the client what it’s like to work with them. This is the value of pre-positioning—the work a firm does before an RFP is issued to build relationships, demonstrate value and improve its chances of being invited to the table.
Building Relationships That Matter
For clients, selecting a contractor is about more than qualifications. They want a partner—one they can rely on throughout the project, not just during procurement. Clients want to know the team they’ll be working with day to day, including how they communicate, how they solve problems and whether they understand the project’s constraints. In many cases, particularly under a best value selection process, factors like trust, communication and relevant experience carry just as much weight as price.
Warm introductions play a key role here. Trusted connections — such as architects, owner’s reps, engineers or past collaborators — can often open the door. But what matters most is what happens after that introduction. Taking the time to understand the client’s needs, ask the right questions and follow through consistently stands out. Over time, those small interactions lay the groundwork for being seen as a reliable partner, not just another bidder.
Adding Value Before the Ask
The goal of pre-positioning isn’t to just chase the next RFP. It’s about helping clients move projects forward. GCs who can contribute during early planning conversations add value well before procurement begins. That might mean reviewing a schedule, flagging site logistics issues or helping the team think through budget impacts during entitlements or the design process.
These early contributions do more than show technical expertise; they signal alignment. Helping a client work through a problem without expecting anything in return shows commitment and builds credibility. That credibility becomes a differentiator when the project is ready to move forward. Offering timely, practical support carries more weight than promoting services. When those moments add up, clients start to see the GC not just as a potential bidder, but as a trusted partner worth bringing to the table.
Tracking Pursuits and Internal Coordination
Even the strongest relationships and pre-positioning efforts can fall short without internal coordination. Business development doesn’t live in a vacuum; it depends on shared tools, clear roles and regular communication. When teams across the firm are aligned, they can track opportunities more strategically and avoid working in silos.
Visibility Across the Firm
It’s common for GCs to rely on spreadsheets, shared drives or CRMs to track pursuits, but the tool matters less than the behavior behind it. The most effective teams treat these tools as a single source of truth. They consistently log touchpoints, keep contact details up to date and track which opportunities are active, paused or lost. Without that visibility, teams risk duplicating efforts, missing follow-ups or walking into conversations cold.
But tracking tools only work if the right people are looking at them. Marketing, operations and market sector leaders all need a shared view of what’s active, what’s stalled and what’s been ruled out. Without that visibility, it’s easy to overlook key intel, duplicate outreach or misalign resources. When pursuit data is centralized and kept up to date, teams can spot gaps early, balance workloads and make faster, more informed go/no-go decisions about where to focus.
Make Meetings Count
Even with solid tracking tools, business development efforts can stall without regular check-ins. Consistent meetings give teams a chance to surface new leads, share updates across markets and flag issues early before they affect pursuit decisions or internal workload.
There’s no one-size-fits-all format. Some firms meet monthly across the entire BD team, while others break it down by sector or opportunity type. What matters is clarity: every opportunity should have a defined lead, clear expectations and built-in follow-up. Without that structure, business development conversations tend to stay reactive and opportunities slip through the cracks.
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Evaluating Opportunities Strategically
Chasing every project rarely leads to long-term success. General contractors that win consistently are selective about what they pursue and disciplined about when to step back. A thoughtful go/no-go process doesn’t just protect resources; it strengthens positioning, clarifies priorities and builds credibility over time.
Treating Go/No-Go as an Ongoing Decision
Go/no-go isn’t a single meeting or a box to check. It’s an ongoing decision that evolves as new information comes in. Early on, a team might greenlight a pursuit based on strong intel or existing relationships. But after the RFP is released, the scope shifts or key staff become unavailable, the answer might change.
Firms that handle this well revisit go/no-go at multiple checkpoints: when a potential opportunity first surfaces, when staffing is reviewed and when client expectations or budget realities shift. Continuing a pursuit just because time and effort have already been spent can pull focus from opportunities with a higher likelihood of success. Discipline means stepping back when the fit isn’t right, so the team can stay focused on work that actually moves the firm forward.
Knowing When to Walk Away
Pro Tip
When pursuing a project doesn’t make sense, redirecting that effort can still move the relationship forward. Instead of submitting a proposal, reach out with something useful: context on state budget timing, insight into a recent capital plan or a connection to a partner who can help solve a current challenge. These moments build trust and demonstrate long-term commitment, even without participating in the pursuit.
Not every pursuit is worth submitting a proposal for, even when the team is excited. Taking on work that falls outside the firm’s core capabilities can stretch staff, increase delivery risk and distract from pursuits that are a better match. When communicated clearly and professionally, stepping back from a pursuit that’s a poor fit can actually strengthen credibility with the client. It signals attentiveness to their goals and a focus on delivering the right value.
Sometimes, declining to pursue an opportunity sends a stronger message than participating. Clients take note when a firm disengages with purpose, particularly when it comes with a note of interest in future work that’s better suited. The decision to walk away can preserve team capacity and keep the relationship open for more promising opportunities ahead.
Understanding How Decisions Get Made
Securing work isn’t just about responding to an RFP. It’s about understanding how decisions are made and who holds influence. In both public and private sectors, selection often involves more than one voice. Taking the time to understand the dynamics within the client’s organization can shape stronger strategies and help avoid costly misreads.
Different Roles, Different Decision Weight
Not every contact has the authority to award the job. A project manager might handle logistics, but the final decision could rest with the leadership team, facilities group or board. Understanding who sets priorities and who signs off is what helps teams focus their time in the right places.
A facilities lead may focus on phasing or long-term maintenance. User groups often bring concerns around daily functionality, space constraints or timeline. Leadership teams might be weighing cost, optics or future scalability.
Without clarity on who holds influence and what matters to them, even strong teams can misread what the client is actually solving for. Early conversations that uncover these dynamics lead to a more informed, focused pursuit strategy.
Relationship Mapping and Team Coverage
It’s risky to build an entire pursuit strategy around one point of contact. When relationships sit with a single person, internally or externally, pursuits can stall if that person gets pulled onto another project, leaves the firm or simply becomes unavailable when momentum matters most. Strong BD teams map the full decision ecosystem: owners, architects, reps, users and anyone else involved in shaping the outcome.
Internally, assigning relationship owners helps maintain focus, but the information needs to be accessible across teams to support coordination. Whether it’s notes from a lunch meeting or intel from a walk-through, that insight should flow across the business development team. Consistent coordination helps avoid mixed messages, prevents overlap and makes sure every client interaction supports the same strategy.
How Volatility Undermines the Pipeline
Market volatility is forcing GCs to rethink how they plan, prioritize and pursue work. Economic shifts, political uncertainty, tariffs, labor shortages and funding delays have made long-range planning harder to predict. As a result, BD teams are rethinking how many pursuits to carry, how to evaluate risk earlier and how to keep the pipeline moving when external conditions are changing fast.
Uncertainty Shifts the Entire Pursuit Strategy
The past few years have shown that even well-aligned, well-timed pursuits can fall through for reasons no team can control. Interest rate hikes can stall financing. Policy shifts can redirect public funding. Tariffs or inflation can inflate budgets beyond feasibility. Even after contracts are awarded, work may pause or get scrapped entirely. This uncertainty is forcing firms to be more selective up front, to build in more checkpoints and to widen the pool of leads in play.
Casting More Nets, Smarter
When market conditions are unpredictable, a narrow pipeline leaves firms more exposed. That doesn’t mean chasing every opportunity: It means identifying the right mix of project types, timelines and risk profiles. For lean teams, this means working harder to pre-position, building in flexibility and accepting that not every pursuit will land, even if it looks solid on paper.
Diversifying pursuit types, staying coordinated and regularly reassessing priorities help teams stay responsive when plans change. The goal is to keep qualified work moving toward the backlog, even as external conditions remain unpredictable.
Best Practices for Sustainable Business Development
Short-term wins don’t always lead to long-term stability. The most effective BD strategies are built on consistent relationships, internal alignment and a team-wide understanding of what makes an opportunity worth pursuing. Sustainability in this context arises from making smart decisions that position the firm to win the right work, not just more of it.
Focus on relationships, not just metrics.
A strong pipeline isn’t built on proposal volume alone. Trust, timing and early conversations still carry the most weight, particularly in a process often shaped by best-value selection. Win rates tend to improve when teams position earlier, understand the client’s constraints and build relationships that extend beyond the project at hand.
While it’s important to track metrics, volume alone doesn’t signal health. The firms that win consistently are the ones investing time with the right clients, not just chasing every opportunity that crosses their desks.
Build systems that support firm size.
A well-run spreadsheet often beats an underused CRM. For small or mid-size teams, clarity and consistency are more important than complex platforms, in particular when business development responsibilities are shared across roles. The key is having a central source of information, clear relationship owners and regular check-ins to keep efforts aligned.
For larger firms, structure becomes even more important. Segmenting pursuits by market or region can keep teams focused, but only if that structure still supports integration and shared knowledge. Opportunities don’t always stay in one lane and neither should the information behind them.
Train teams to think strategically.
Business development isn’t just a senior leadership function. Firms that bring emerging leaders into the process early — coaching them on how to ask questions, listen well and follow through — build stronger client relationships and reduce pressure on a few overextended individuals. Training doesn’t always have to be formal either: Shadowing meetings, drafting follow-ups or contributing to early pursuit strategy helps newer team members build confidence and insights in business development over time.
A culture of curiosity and shared ownership makes BD more sustainable. It allows firms to spot opportunities earlier, position more effectively and respond with strategies that reflect client priorities, just technical qualifications.
Turning Business Development Strategy into Opportunity
Effective business development involves focusing on the right opportunities, engaging at the right time and showing up with purpose. As market conditions remain unpredictable, firms that take a more deliberate approach will be better positioned to win the work that actually moves forward.
That means tracking opportunities early, asking hard questions throughout the pursuit process and aligning teams behind a shared strategy. It also means listening more than pitching and investing in relationships that lead to long-term value — not just immediate wins.
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Written by
Kristy Edmark
Kristy Edmark is passionate about connecting people and ideas—collaborating with project teams to build relationships, secure meaningful work, and advance the firm’s mission of creating buildings of significance. She is proud to support TVA’s continued evolution as a majority women-owned firm dedicated to inclusivity, sustainability, and the transformative power of architecture.
View profileTaylor Riso
74 articles
Taylor Riso is a marketing professional with more than 10 years of experience in the construction industry. Skilled in content development and marketing strategies, she leverages her diverse experience to help professionals in the built environment. She currently resides in Portland, Oregon.
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