Case Study
How Alpine Works Delivers Project Complexity With Procore
With Procore, Alpine Works improved team communication, reduced admin tasks, and streamlined project processes to deliver better outcomes
The Challenge
Alpine Works, a leading mechanical and electrical building services company prides itself on delivering successful projects within high-demand environments. With the aim to deliver quality results on complex projects, Alpine needed to streamline its processes, reduce submittal approval time, and give the entire team access to timely, accurate information. In order to avoid waste, rework and payment delays.
The Solution
For Alpine, the Procore platform acts as one centralised hub, connecting the site and office, helping standardise Alpine's processes and stamp out information silos. Its suite of tools and features helps streamline complicated projects and tackle high coordination needs. All while the platform's user-friendly interface promotes project stakeholder engagement resulting in better overall delivery.
The Results
- Procore’s ability to automate work and streamline processes means the team spends around 30% less time on admin and manual tasks
- Tracking RFIs and handling submittals from a single platform, lead to faster submittal approval, from 5 days to 2 days - a very significant 60% drop
- Thanks to mobile optimisation, Alpine’s team is better connected, with site teams able to access project information and updates in real-time and on the go
“We estimate that Procore has reduced the time spent on administrative tasks by up to 30%. This has allowed us to focus more on the actual construction work, leading to improved project outcomes and overall business performance.”
John Robinson
Operations Director
Alpine Works
The Story
Established in 2002, Alpine Works provides support to a variety of prestigious clients and is focused on building a highly-trained and motivated workforce to exceed customer expectations. No small task in the complex world of subcontracting.
After choosing to partner with Procore, the team now has a centralised hub for all their documents and communication. Instant access to information reduces the need for manual data entry and ensures that everyone is working with the most up-to-date information at all times.
As Alpine Works’ Operations Director John Robinson says, “The most significant impact has been that Procore's collaboration features have improved communication among our team members. We can now share updates, assign tasks, and coordinate work in real time, which has enhanced our workflow and improved project outcomes.”
Streamlining Processes, Enhancing Productivity
Alpine’s work on University College London's Rockefeller Substation shows these real-life benefits. With Procore's powerful Documents and Drawings tools, Alpine was able to store, organise and access all project-related drawings and documents in one place so the latest versions could be automatically distributed to the teams installing the work on site. Once they centralised all their photos, drawings and specs, the team was able to spend less time chasing down information, and more time getting work done.
“This not only saved us time but reduced the risk of miscommunication or loss of information,” explains John Robinson. “The ability to access these documents in real time also ensured that all team members were working with the most up-to-date information.”
This has also helped Alpine Works deal with the particular complexity of mechanical, electrical and plumbing engineering (MEP) projects. Procore is a good fit for MEP because it answers the high coordination needs on the design side, while having everything in one place allows the site and office to access the information they need.
Additionally, Alpine’s work on The London School of Hygiene and Tropical Medicine's Salix Substation benefitted from Procore’s detailed and timely tracking of RFIs and submittals––helping their projects run smoothly and remain on schedule. As John Robinson explains, “Procore ensured that nothing fell through the cracks. This helped us maintain a high level of quality control and ensured that all work was completed according to specifications.”
Driving User Engagement
An essential part of driving results through Procore is first driving user engagement. Alpine Works’ previous system saw low engagement levels and they knew this needed to change. Procore’s ease of use, intuitive design and user-friendly interface made it easier for team members to quickly navigate the platform, and get hands-on with the various features. Plus the mobile app allowed team members to easily find and enter the information they needed. “The mobile app is particularly useful for our on-site team members, who can now access project information and updates in real time,” says John Robinson. “Procore has reduced the learning curve typically associated with new software, allowing our team to quickly adapt to the new system.”
In order to continue to achieve its desired level of user engagement, Alpine Works needed to ensure Procore integrated with their preferred tools like Microsoft Outlook, Project and Teams. Thanks to Procore’s robust App Marketplace, Alpine was able to connect their systems––streamlining their processes and making collaboration easier.
According to John Robinson, “Procore’s integrations are how we maintain centralised and accessible communications across different software in the process. And is yet another way Procore has been instrumental in streamlining our business processes.”
