Case Study
Empowering teams with full mobility across projects
With the help of Procore, Williams Company boosted efficiency by enabling real-time project data access from anywhere
The Challenge
Disney, Universal Studios, Sea World, LegoLand, the "Space Coast"—Orlando’s explosive growth brought Williams Company along for the ride. By 2009, Williams Company’s territory encompassed 13 states from Maryland to Texas—stretching resources, communications, and data across the U.S. southeast. Adding to the difficulty, each Williams Company division had its own independent operating system. SVP Chris Rollins saw the threat to continued growth early on. "I was making a push that we needed to be standardized," he says.
The Results
- Field workers and remote stakeholders accessed real-time project data 24/7, reducing miscommunications and boosting productivity
- A single platform unified field and office teams, ensuring all project players stayed aligned and streamlined communication
- Standardizing processes across the portfolio eliminated workflow slowdowns, allowing for consistent, efficient operations
“I thought we had a very good process while we were on Prolog, but ultimately it just wasn’t accessible, and that was the big downfall— my guys had to be in the office in order to access any of their information.”
Chris Rollins
Senior Vice President & Chief Operating Officer
Williams Company
Real Time Transparency
Procore consolidates Williams Company’s vast Southeast project portfolio into one place, allowing cross-project insights, analysis, and oversight.
Data in the Field
Procore’s visibility into project health is turbo-charged by complete mobility, allowing retrieval of real-time project data on smart devices in the field.
Time-Saving Doc Management
Procore unites all docs and files on a single platform—a one-stop destination for all project needs.
Williams Company Grows with Orlando
As Greater Orlando grew into a built megalopolis of family attractions, Williams Company’s fortunes rose in kind, until the company’s vast territory swept across the whole of the U.S. southeast. Williams Company realized that continued growth would require a construction management system that could scale with the company while enabling transparency, communication, and collaboration.
Prolog to Procore
Chris Rollins, Williams Company’s SVP & COO, was searching for a cloud-based construction management system that would help his company scale. His efforts took him from Excel to Filemaker to CMiC. Williams Company even tried out an early, un-ironed version of Procore. "Our venture into an actual system was spurred on by shiny object syndrome," Chris admits. He thought he’d finally found the answer in Prolog. "Prolog was the gold standard at that time of project management software, and they knew it. In my opinion they fell asleep at the wheel," Rollins says today. "Mobility was definitely a sticking point, as was getting everybody operating in the same system, from the office to the field".
The Procore Flow
When Williams Company made the pivot back to Procore, it was because the California technology company had smoothed out the kinks, offering transparency, mobility, and cross-project uniformity of processes. "Collectively as a company, we’re more efficient thanks to Procore," Rollins says. "And when we have people that work across multiple operating groups, the fact that they’re all doing it the same way prevents us from having to learn how this or that group is doing." Within this environment of standardized protocols, Procore still allows for individual tailoring to optimize workflow. "Adoption of the tools in Procore takes personal initiative, allowing these guys to figure out how to make their job easier.
